nod88 Privacy Policy — Your Information Is Our Responsibility

1. Introduction and Applicability

nod88 ("we", "us", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. Protecting your privacy is one of our highest priorities. This privacy policy ("policy") describes what information we collect when you use the nod88 website or its related services, how it is used, with whom it may be shared, and how that information is kept secure.

This policy applies to the nod88 website, mobile version, and all digital services. You must be at least 21 years of age, and by using our services you confirm that you meet this age requirement.

If you disagree with any part of this policy, please refrain from using our platform. For any questions or concerns, contact our 24/7 live chat support or send an email to [email protected].

2. What Information We Collect

nod88 collects your information in various ways. The information collected can be divided into the following categories:

2.1 Information Provided at Registration

When creating an account, you provide the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Preferred currency (Bangladeshi Taka)
• Username and password

2.2 Identity Verification Information (KYC)

If certain transaction limits are exceeded or upon request, we may ask for additional information for identity verification, such as:

• National ID card (NID) or passport copy
• Proof of current address
• Proof of ownership of the payment method

2.3 Financial Information

Payment-related information required for deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers is collected. Complete card or account details are not stored on our servers.

2.4 Automatically Collected Information

When you use the platform, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Date, time, and duration of use
• Pages visited and click data
• Cookie and session information
• Referral source

3. Purpose of Using Information

nod88 uses the collected information for the following purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To provide and manage betting, gaming, and payment services.
• Transaction processing: To complete deposits, withdrawals, and bonus payments.
• Customer support: To help resolve your complaints, questions, and issues.
• Security and fraud prevention: To detect and prevent unauthorized access, fraud, and suspicious activity.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To identify excessive gaming patterns and intervene when necessary.
• Service improvement: To analyze user experience and improve the platform.
• Legitimate promotional communications: To inform you about bonuses and offers with your consent.

4. Sharing and Disclosure of Information

nod88 does not sell or rent your personal information to third parties. However, information may be disclosed in the following circumstances:

4.1 Service Partners

Necessary information may be shared with trusted partners who provide payment processing, identity verification, IT infrastructure, and customer support services. These partners are contractually obligated to keep information confidential and use it only for specified purposes.

4.2 Legal Requirements

Information may be disclosed in compliance with applicable law in response to court orders, valid requests from investigating authorities, or legal obligations. Such disclosures will always be limited to what is necessary.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. Should this occur, we will notify you in advance and the new entity will be required to comply with this privacy policy.

5. Data Protection and Security

nod88 takes industry-standard technical and operational measures to protect your information:

• SSL/TLS encryption: Every data transfer is secured through strong SSL encryption.
• Data encryption: Stored sensitive information is kept in an encrypted state.
• Access control: Only authorized personnel can access the necessary information.
• Regular security audits: Regular security audits are conducted to identify system vulnerabilities.
• Firewalls and intrusion detection: Advanced technology is used to prevent unauthorized access.
• Two-step verification: An additional security feature is available for your account.

Nevertheless, no method of transmitting or storing information over the internet can be claimed to be 100% secure. We put in place the highest level of protection, but cannot guarantee complete security. It is your responsibility to keep your account password confidential and to log out after use.

6. Cookies and Tracking Technologies

The nod88 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Used to analyze user behavior and improve the service.
• Security cookies: Help detect fraud and suspicious activity.

6.2 Cookie Control

You can disable most cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

7. Data Retention Period

nod88 retains your information only for as long as necessary. The retention period is determined based on the following:

• Active accounts: For as long as the account is active and for a defined period thereafter.
• Financial transaction records: For a defined period for legal requirements and audit purposes.
• Communication history: For the time needed to maintain customer support quality and resolve disputes.
• Technical logs: For a defined short period for security review.

After the retention period ends, information is securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your own information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information under certain circumstances.
• Right to restrict processing: You may ask us to limit the use of your information for certain purposes.
• Right to data portability: You may request your information in a structured format.
• Right to object: You may object to the processing of your information in certain cases.
• Right to withdraw from marketing: You may opt out of promotional communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request as promptly as possible and within one month at the latest.

9. Protection of Children and Minors

nod88 services are for persons aged 21 and above only. We do not intentionally collect personal information from minors. If we are informed that a minor has registered, we will immediately close that account and delete the associated information.

If you believe a minor has registered on our platform, please notify us at [email protected].

10. Third-Party Links and Services

The nod88 platform may contain links to third-party services, such as game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.). These external sites or services are not subject to our privacy policy. We recommend that you read their own privacy policies before using those services.

Payment partners such as bKash, Nagad, Rocket, and Upay have their own privacy policies. Their policies will apply when using their services.

11. International Data Transfers

nod88 may use servers and service partners located in various countries to operate its services. Even if your information is transferred outside Bangladesh, we ensure that all transfers are completed in accordance with the security standards of this privacy policy and that your information remains equally protected.

12. Policy Changes

nod88 may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page always indicates the date of the most recent change. We recommend that you review this policy regularly.

13. Responsible Gaming and Data Protection

Information relating to your gaming behavior may be used to implement responsible gaming policies. This includes:

• Identifying unusual betting patterns
• Activating self-exclusion features
• Setting and maintaining deposit limits
• Providing information on professional support when needed

To learn more about responsible gaming, visit our Responsible Gaming page.

14. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

We take all privacy-related requests seriously and strive to resolve them promptly.